Welfare Team

The Welfare Team serves as a compassionate support system within the church, dedicated to addressing both the collective and individual needs of the congregation. This team provides care and assistance during significant life events such as the joyous arrival of new births, baby dedications, weddings, hospital visits and bereavements.

With a heart for service, the Welfare Team ensures that every member feels loved, supported, and connected during times of celebration and challenges.

• Organising and distributing care packages (ie. meals, light refreshments etc) for adults such as the Elderly, those experiencing post-surgery recovery or are in hospital, and new parents.
• Visiting to the elderly, sick, or housebound members are a key aspect of the welfare team’s work. They ensure that no one feels isolated or forgotten, especially during times when church attendance may not be possible.
• Volunteers may also visit hospitals or homes to offer prayers, share the Word of God, and show the church’s care and concern for its members.
• Offering care and support during times of baby births, sickness, and bereavement.
• In the event of an eventuality, The Welfare Team represents Elpis and will offer assistance to family members encountering unforeseen situations. When necessary, Elpis may provide financial support to the affected family.

Volunteer Attributes

Spiritual Qualifications

Christlike Character: Integrity, compassion, humility, and a servant heart should be evident in their lives. Volunteers should demonstrate empathy and grace in their interactions.

Compassionate & Caring Nature

• Empathy: The ability to listen attentively, empathise, and provide comfort for individuals experiencing hardship.
• Supportive Attitude: Volunteers should possess a desire to help others in both emotional and practical ways, understanding the unique needs of different individuals.
• Confidentiality: Respect for the privacy of individuals seeking help, maintaining discretion when dealing with sensitive situations.

Commitment to Service

• Availability: Volunteers may be required to have the availability to assist when needed, whether through direct service or coordinating efforts for support.
• Reliability: Volunteers should be dependable and trustworthy.
• Flexibility: Ability to adapt to the ever-changing needs of the congregation and provide assistance in different forms (e.g., home visits, meal delivery etc.).

Teamwork & Collaboration

• Communication Skills: Open, clear, and respectful communication with fellow team Volunteers and the congregation.
• Cooperation: Willingness to share tasks and work collaboratively with other teams such as follow-up.

Practical Skills & Resourcefulness

• Problem-Solving Abilities: The capacity to find creative, effective solutions to challenges faced by individuals seeking assistance.
• Organisation & Coordination: Volunteers should be organised and capable of managing various aspects of the welfare process including logistics, budgeting, and follow-ups.
• Volunteers are expected to uphold a strict Duty of Confidentiality, ensuring that all matters are handled with sensitivity, respect, and discretion.