Protocol, Events and Announcements Team

The Protocol, Events, and Announcements Team is essential in fostering a spirit of excellence, hospitality, and community. By managing logistics, enhancing communication and engagement, and ensuring seamless operations, our behind-the scenes work supports the church's vision and mission, creating impactful and memorable experiences that embody the heart and spirit of our Elpis.

Responsibilities

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Protocol Management

Volunteers ensure a warm and seamless experience for special guests visiting our church, this may include ministers, church leaders or dignitaries.

• Attending to the needs of guest guests on the day of their visit.
• Providing exceptional hospitality and care throughout their time with us.
• Coordinating with guests before their visit to address any requirements and confirm arrangements.
• Facilitating smooth communication and logistics to ensure a successful ministry experience.

Events Management:

• Support with the execution of all church events such as conferences, concerts, retreats, fundraising etc.
• Conduct thorough research and collaborate with third parties, including vendors, to ensure effective communication and project alignment.
• Work with other teams to handle logistics, including venue setup and packdown, event schedules, catering, technical requirements etc.

Announcements Management:

• Communicate important updates, upcoming events, and opportunities to the congregation during services or through digital channels such as the Elpis Community via Whatsapp.
• Maintain clarity, consistency, and professionalism in announcements to keep the church informed and engaged.\
• Oversee transitions during services (in-person or online) such as introducing speakers, coordinating worship team transitions, and ensuring all participants are prepared.
• Ensure that church services and events follow a structured flow (order of service) and operate in an orderly manner, from the opening prayer to the benediction.
• Collaborate with leadership team, leaders and coordinators to ensure timely dissemination of critical information.

Volunteers are expected to uphold our church's spirit of excellence and exceptional hospitality.

Volunteer Attributes

Strong Organisational Skills: The team must handle logistics, schedules, and coordination efficiently. supporting various administrative tasks, such as managing the order of service, event agendas, design briefs etc.
Attention to Detail: Ensures all aspects of services and events meet high standards of excellence.
Communication and Interpersonal Skills: Facilitates clear communication within the church and engages effectively with members, visitors, other volunteers and other teams.
Adaptability: Handles unexpected changes or challenges during services or events with poise and quick thinking.

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